Privacy Policy

Information We Collect

Our project-inquiry form asks for your name, email address, phone number, project location, role, project type, approximate timeline, and project description. Please do not include sensitive personal information in your message.

Our project-inquiry form is hosted by LeadConnector. Information you submit is processed through that service to manage your inquiry and customer communications. Please review the consent choices displayed within the form before submitting.

When you contact us directly, we receive the information you choose to share. If you purchase shop goods through Shopify checkout, Shopify processes information needed for your order, such as contact, shipping, billing, and payment details. The website and its service providers may also process IP addresses, browser and device information, and usage data when you visit.

How We Use Information

Information received through direct inquiries and orders is used to respond to questions, discuss project requirements, provide requested products or services, arrange estimates or appointments, and communicate about your inquiry or order. Google Analytics helps us understand website usage and improve the site.

Any promotional communications, if offered, are subject to the choices and consent required by applicable law. The site does not currently have a newsletter signup or a dedicated promotional SMS signup.

Cookies and Tracking Technologies

This website uses Google Analytics to measure page visits and website activity. Google Analytics may use cookies and related technologies to process browser, device, and usage information. Shopify may use cookies and similar technologies for shopping and checkout. Browser storage is also used to maintain your cart.

You may block or delete cookies through your browser settings or use Google’s Analytics opt-out browser add-on. Restricting cookies or browser storage may affect shopping features. We do not claim that all tracking stops when a browser sends a Do Not Track signal.

Third-Party Services and Sharing

The site uses LeadConnector to host and process project inquiries and manage customer communications; Shopify for product, cart, and checkout services; Google Analytics for website analytics; and Google Fonts for typography. These providers may receive information when their services are used and process it under their own privacy policies. Payment processing at checkout is handled through Shopify and the providers presented there.

Information may be shared with service providers as necessary to operate the website, fulfill requested services or orders, or communicate with you. It may also be disclosed when required by law or reasonably necessary to protect rights, safety, or prevent fraud.

Mobile information will not be sold or shared with third parties for their own promotional or marketing purposes. It may be processed by service providers as necessary to provide requested services or disclosed as otherwise described in this policy, including when required by law.

Phone Calls and Text Messages

By providing your phone number, you consent to receive calls and text messages from Johnson Cabinet Craft L.L.C. regarding your inquiry, appointments, and services. Promotional text messages, if offered, require any additional consent required by law. Message and data rates may apply. Message frequency may vary. You may opt out of text messages at any time by replying STOP or contacting us by phone. Consent to receive marketing text messages is not a condition of purchase.

Communication preferences and any additional messaging consent are managed through the LeadConnector inquiry form. The availability of a hosted form does not guarantee that an automated SMS program is active.

Data Security

Reasonable safeguards are used to protect information processed through the website and its service providers. No internet transmission or storage method is completely secure, and absolute security cannot be guaranteed. Avoid sending payment details or other sensitive information through a project inquiry.

Data Retention

Information received in connection with inquiries, services, or orders is retained as reasonably needed for those purposes, recordkeeping, resolving disputes, and legal obligations. Third-party providers apply their own retention practices. Browser-stored cart information can be removed through your browser settings.

Your Privacy Choices

Call us to ask about information you have provided directly, request a correction or deletion where applicable, or change your communication preferences. Some records may need to be retained for legal or transaction-related reasons.

If you receive promotional email from us, use any unsubscribe link provided or contact us to opt out. For text messages, reply STOP or call us. You can also manage browser cookies and storage and use Google Analytics opt-out tools.

Third-Party Links

Links to Facebook, Instagram, Shopify checkout, and other external services take you to services with their own terms and privacy practices. We do not control those services; please review their policies before sharing information.

Children’s Privacy

This website is intended for adults seeking cabinetry, woodwork, or shop goods, not children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us.

Changes to This Privacy Policy

This policy may be updated as the website or our practices change. The date above indicates the latest revision. Please review this page periodically.